Role We are growing our multidisciplinary User-Centred Design consulting team and looking for a Senior Service Designer to join us on our exciting journey and be part of the Hitachi Solutions family. This role will be responsible for enabling the best-in-class digital transformation for our clients in both public and private sectors. Key responsibilities You will advocate for a user-centric approach and demonstrate the value of service design Plan and lead service design activities within projects Collaboratively design end-to-end services with a wide range of stakeholders Utilise research and evidence to identify and solve complex problems Work as part of a multidisciplinary team Communicate complex concepts in a simple way that is easily understood by others