We're looking for a SOC Manager to join our team in London, United Kingdom in a hybrid working mode.
In this role, you will lead SOC operations with a strong focus on incident management and response. You will oversee real-time threat detection, guide analysts during investigations and ensure high-quality service delivery. The position emphasizes operational stability and continuous improvement to enhance SOC performance and reduce organizational risk.
Responsibilities
* Oversee incident response processes to ensure timely resolution and escalation
* Manage daily SOC operations including shift coverage and workload distribution
* Guide analysts during active incidents and provide technical leadership in investigations
* Monitor operational metrics such as ticket volumes and incident quality
* Ensure effective use of SIEM and monitoring tools to maintain threat visibility
* Maintain accurate documentation of incidents, processes and compliance requirements
* Coordinate with internal teams and stakeholders during high-severity events
* Identify and implement improvements to drive SOC efficiency and resilience
Requirements
* Strong track record in SOC operations and incident lifecycle management
* Experience leading teams in fast-paced or 24x7 security environments
* Practical knowledge of monitoring technologies and SIEM platforms
* Proficiency in interpreting performance data and identifying trends
* Excellent communication skills for reporting and stakeholder coordination
* Solid understanding of cybersecurity fundamentals and attack vectors
* Familiarity with ticketing systems and process documentation standards
* Problem-solving mindset with ability to act under pressure and prioritize effectively
Nice to have
* Experience in regulated industries or large-scale enterprise security operations
* Exposure to threat intelligence integration and advanced detection strategiesCertifications such as CISSP, CISM or GIAC
We offer
* EPAM Employee Stock Purchase Plan (ESPP)
* Protection benefits including life assurance, income protection and critical illness cover
* Private medical insurance and dental care
* Employee Assistance Program
* Cyclescheme, Techscheme and season ticket loans
* Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
* Learning and development opportunities including in-house training and coaching, professional certifications, and courses
* If otherwise eligible, participation in the discretionary annual bonus program
* If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
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