Order Processing Coordinator
Are you experienced in order processing, logistics, or supply chain coordination? This could be the perfect opportunity for you!
Location: Guildford (Hybrid after probation) - Free Parking
Salary: £30-35k PLUS, 20 days Holiday +BH, Pension Scheme, An extra day off your birthday, One paid volunteering day, Monthly Staff socials & So Much More!
Hours: Monday -Friday
Overview:
Join a dynamic organisation in the logistics and finance sector, known for its dedication to customer satisfaction and operational excellence. Our client specialises in B2B partnerships across the UK and Europe, providing high-quality products manufactured overseas.
As an Order Processing Coordinator, you will play a pivotal role in managing the customer order lifecycle, ensuring precision from order receipt to delivery.
Your tasks will include:
1. Validating and entering customer orders into ERP systems
2. Confirming product availability, pricing, and shipping terms
3. Maintaining accurate documentation at every step
4. Coordinating with warehouse teams to manage stock levels
5. Serving as a primary contact for B2B customers regarding order statuses
6. Generating insightful reports on order performance and identifying improvement opportunities
Skills/ Experience:
7. Ideally you would have 5+ years of experience in order processing, logistics, or supply chain coordination
8. Proven experience with international suppliers, especially those based in China
9. Familiarity with B2B client expectations and customs requirements
10. Proficient in ERP/order management systems and strong Excel/Google Sheets skills
11. Exceptional communication and coordination abilities
12. Attention to detail and effective prioritisation skills
13. Knowledge of export logistics, customs processes, and Incoterms (FOB, EXW, DDP) (Desired)
14. Experience working with distributors, retailers, or wholesale customers.
How to apply:
If you are an enthusiastic professional with a passion for order processing and customer service, we want to hear from you!
Please APPLY or email to discuss the role further!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.