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Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
What’s on offer?
* Working hours: 24.75 - Mon 8.30-5.45, Tue 8.30-5.45, Thur 8.30-5.45
* Supportive, experienced team including on-site Practice Manager
* Career development support and opportunity
Receptionist role and responsibilities
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for our patients that have been provided by our clinicians
* Confidently promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
* Excellent customer service skills face to face, telephone and via email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments and financial transactions
* Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face to face, via telephone and email
* Proficient with Microsoft Word and Outlook with overall strong organisational skills
* Previous experience with promoting company products and services
* Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are some of the benefits on offer when you join Bupa Dental Care:
* Competitive pay rates and the opportunity to increase this through training and development
* Access to MyHealthcare, providing free support, advice, and treatment for health-related issues, including remote GP, physiotherapy, and mental health support. Plus, an annual MyHealthcare Allowance of approximately £350, redeemable against Bupa healthcare products.
* My Bupa Extras - discounts at your favourite retailers, plus tools, content, and information to support your financial wellbeing.
* Discounts at gyms and fitness facilities across the UK, including online digital fitness providers.
* Support for mental health through our Employee Assistance Programme (EAP), Family Mental HealthLine, and Personal Energy wellbeing programme.
* Discounted dental insurance, extendable to immediate family members.
* Additional benefits: Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, Bupa Menopause Plan.
* Wagestream – access your income before payday when needed.
* Career pathways and ongoing support with Bupa Dental Care.
* And many more benefits — just ask.
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