Overview
Its no secret that we are facing interlinked nature, climate and health emergencies and we have never needed a healthy natural world more - and it, in return, has never needed us more.
We are looking for a motivated and enthusiastic Volunteer Co-Ordinator to support, inspire and empower our volunteers, branches, and affiliated groups to take action for nature. This role requires someone who is a people-person, great at building relationships, an excellent administrator, and confident with IT.
This is a flexible, hybrid role with at least one day in the office in Shrewsbury each week and travel within Shropshire.
The Volunteer Co-ordinator is responsible for ensuring that volunteers have a fulfilling and rewarding experience during their time with SWT. They will look after the whole volunteer journey; helping volunteers find the right role, building their skills and knowledge, celebrating their achievements, and ensuring they feel like a valued part of the team.
Responsibilities
* Coordinate and support the volunteer journey from recruitment through ongoing development and recognition.
* Help volunteers find suitable roles and opportunities that match their skills and interests.
* Build and maintain positive relationships with volunteers, branches, and affiliated groups.
* Ensure volunteers receive appropriate training, guidance, and health and safety support.
* Maintain volunteer databases and records with strong attention to detail.
* Promote a welcoming, inclusive, and empowering volunteer experience.
* Communicate effectively across the team and contribute to safeguarding and welfare practices.
Requirements
* Confidence with IT, especially Microsoft programmes, and are comfortable picking up new systems.
* Excellent administration skills, have worked with databases, and have great attention to detail.
* A personal connection to nature and believe that connecting others to nature plays a key role in addressing the climate and ecological crises.
* Experience managing volunteers throughout their journey, including recruitment, onboarding, ongoing training and development, and a good understanding of health and safety requirements.
* A good understanding of what motivates people to volunteer and how to create a great volunteer experience.
* A proven ability to build and nurture working relationships with a wide range of people and personalities.
* Strong communication, able to get your point across clearly, and have difficult conversations when needed.
* A full UK driving license.
The Trust is committed to building an equal, diverse and inclusive workforce and we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Benefits
* 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
* Salary sacrifice benefits
* Life assurance
* Generous pension - company contribution 7%, employee contribution 3%
* Enhanced Sick Pay
* Flexible working policy
* Employee Assistance Programme
* Staff discounts
* Employee away days
* Enhanced pay for maternity and adoption leave
* Coaching
* Support with training and development to assist career progression
* Inclusive & supportive work atmosphere
Safeguarding
Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level.
About Us
Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Closing date: 9am 15th September 2025
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