Japanese Foods company is seeking for Quality Assurance
Title: Quality Assurance
Location: West London
Salary: up to 45K
The role:
You will be working within the QA/ Technical Team:
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Ensuring safety, quality and authenticity of Clearspring branded products and their ongoing compliance with the applicable food regulations, organic standards, company guidelines and other codes of practice;
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Maintaining Clearspring product database, ERP system, product specifications and related QA records with up to date and accurate information
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Undertaking communications with our suppliers, reviewing and approving suppliers' technical documentation to ensure continuous compliance with the relevant regulations, agreed specifications and company standards
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Assisting with internal and external enquiries for technical information; completing customer questionnaires, new line forms, specifications
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Responding to customer queries and complaints and investigating them with the suppliers
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Undertaking necessary QC checks, monitoring, reporting, investigating and closing non-conformances
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Working closely with the Product Development team during product development process to ensure the compliance of the final product and the product label
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Actively participating in maintaining company QMS and HACCP plan and keeping up to date with the emerging trends in the fields of food safety and regulatory compliance
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Maintaining relevant third-party certifications (BRC, Organic, Demeter, Vegan, Kosher, packaging waste and recyclability reporting obligations)
Key Responsibilities and Accountabilities:
* Fluent written & spoken English
* Experience in a technical role in a similar food brand holder/ importer/ distributor environment
* Technical knowledge of a wide range of ambient product categories
* Good scientific background/ understanding of food science
* Working knowledge of EU / UK Food Regulations
* Good understanding and training in HACCP principles
* Good data skills and working knowledge of Microsoft Suite, databases, and ERP systems
* Ability to prioritize and complete varied workload with proactive approach to problem solving
* High level of accuracy and attention to detail with good analytical skills
* Self-motivating team player, with good communication skills
* Working knowledge of BRC certification requirements, particularly Agents & Brokers standard
* Knowledge of organic certification standards