Description
:
Position : Technical Training Specialist
Location : Dungannon
Reporting to : Technical Training Manager
Reporting to the Service Training Manager, this role will perform a variety of Engineering, Training and Dealer support related tasks in the planning, development of new and current documentation and processes.
Responsibilities:
· Using your specialist knowledge to prepare documents and guides that can be easily understood
· Develop and adapt Training Material that is required for external and internal training
· Dealer Portal revitalization with relevant Training and Technical information.
· Support the Helpdesk & Field Delivery Aftersales Teams should the need arise.
· Testing and proving new material with Team Members
· There will be a requirement for scheduled travel which will involve Overseas.
· Previous experience of Training Delivery is desirable though not essential.
· Ability to plan, organize and deliver Technical Documents with a high degree of detail and accuracy
· Excellent communication skills both written and oral
· Proficient with Microsoft office tools (Excel, Word, PowerPoint, Project, Outlook)
· Have excellent presentational and facilitation skills
· Have a good working knowledge of Electrical and Hydraulic principles
· Excellent listening skills
· Excellent hands on skills using diagnostic tools and the ability to demonstrate logical thought processes.
Essential Knowledge and Qualifications:
· Third level education would be preferable in Engineering, but not essential
· Knowledge and understanding of Mobile Screening and Crushing.
· Full UK Driving License and passport
Knowledge, Skills and Abilities
· Self-motivated and high energy
· Ability to work within a team
· Ability to work in an environment that is fluid with constantly changing priorities
· Ability to manage multiple products and tasks as required to meet demanding Internal and Dealer deadlines.
· Highest level of integrity, honesty and trust
· A person should be organised and methodical