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Attendance co-ordinator

Twickenham
Richmond upon Thames College
Posted: 19 February
Offer description

DescriptionSupporting documentsEmployerLocation

We require a well organised, flexible and proactive individual to provide comprehensive administrative and attendance support to the Construction and Engineering School. This role is 3 days per week (Monday, Wednesday and Friday) and is term time based.

You will undertake a wide range of administrative responsibilities including diary management, communicating effectively with students, staff and parents, assisting with arranging cover arrangements for classes, arranging meetings and updating College systems. You will also actively improve student attendance by identifying and acting immediately on problems relating to student attendance, punctuality and progress. You will engage ‘at risk’ learners in person and over the telephone, monitor and maintain student records.

You will have a minimum of 2 years’ administrative experience, with preferably some experience gained in the education sector. You should also have excellent customer service, interpersonal and communication skills, and will have good working knowledge of Microsoft Office packages and experience of using IT systems/databases. You will also have experience of working with people from a disadvantaged background particularly those who are looked-after and Creative Studies students (all age groups). You will be a good team player, able to work flexibly and on your own initiative in a fast-paced environment.

Please note: for individuals who start a term time only role after 1st September, the salary will be pro-rated from the start date to the end of this academic year (31st August 2026). This ensures that the correct entitlement to pay and holiday pay relative to the portion of the year worked. This will be paid in equal monthly instalments until 31 August. The salary will revert to the normal arrangements as stated in the advert at the start of the following academic year.

Richmond upon Thames College is part of the Harrow, Richmond and Uxbridge College Group (HRUC) and is one of London’s most successful Further Education Colleges providing education and training to 16-19 year old’s and adults from across Richmond, London and Surrey, for over 80 years. We have opened a new building in 2020 and developed a brand-new technology-focused STEM Centre in 2024.

This exciting and innovative new learning environment is located within the grounds of the current college site, so remains convenient for public transport links – it is adjacent to the A316 and just a short walk from Twickenham rail station and a number of regular London bus routes.

*Please note we are unable to offer sponsorship for this vacancy.

Notice for Recruitment Agencies:

HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.

Safeguarding Statement

Richmond upon Thames College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

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