Job Details:
Salary range: £16.10 per hour.
Work location: 215-219 Lisson Grove Westminster, London NW8 8LW
Hours per week: Variable
Contract type: Permanent
Vetting requirements: Enhanced DBS Check
Closing date: 23 February 2026
Interview date: 2 March 2026
About Us:
THE EXTRAORDINARY STORY OF CAROL’S LIFE-CHANGING JOURNEY
As the educational arm of Westminster City Council, Westminster Adult Education Service (WAES) is a world of extraordinary stories. From Childcare & Early Years Education to ESOL, and from Accounting and Digital to the Creative Arts and more, WAES’s courses offer unparalleled opportunities to grow, develop and acquire new skills. People like Carol work to help everyone in our diverse communities to achieve their potential and transform their lives.
Carol left a music industry career back in the 80s, to volunteer in a local nursery. It changed her life. Now she’s managing a team to help create life-changing opportunities for children and families across Westminster and beyond. She’s never looked back. She loves working in, and for the benefit of, her local community.
From volunteering to getting a job in a nursery, to studying and becoming a Childcare Development lecturer, to joining Westminster City Council back in 1989, Carol has always seized every chance to keep learning and progressing. And now, she encourages her team to do the same. She
puts her heart into enabling people’s development. That’s why Carol and Westminster are so well suited. We’re all about nurturing people too.
Carol’s immensely proud of her team, many of whom joined as learners. They have qualified and progressed. And they’ve achieved an Outstanding Ofsted grading together. She’s also proud that WAES can give opportunities to local people with potential.
Just as enthused and ambitious now as she was 35 years ago, there are still goals Carol wants to achieve for her team, for learners, children and families. With Westminster, she’s in exactly the right place to keep doing that.
To find out more about our work visit
The Role:
As a Learning Support Practitioner, you too can make a powerful contribution. You’ll work with young learners, helping them to overcome challenges, build confidence, and achieve their potential. Whether it’s in one-to-one support or small group work, you’ll make a visible, meaningful impact.
You’ll provide on-course support to learners with learning difficulties and/or disabilities in the classroom, online and throughout the service. Numeracy and literacy support will be key. You could also participate in notetaking, device support, and special arrangements for examinations.
We’d like you to encourage all to realise the importance of good punctuality and attendance. Some of our students have challenging behaviour, and you’ll work with them on how to manage this.
At the beginning and end of the day, you’ll supervise transport, dealing with alterations and cancellations when they occur. You’ll support learners during break and lunchtime; this may include matters of personal hygiene. When required, you’ll assist teaching staff on trips and residentials.
You’ll liaise with other teaching staff and Learning Support Practitioners to ensure good communication and that individual needs are tracked and progressed. Together, you’ll share knowledge and experience to better the service provided. Plus, you’ll contribute to the preparation and production of learning resources, displays, and equipment.
In joining us, you’ll become part of a highly supportive, inclusive environment where every member is valued. We invest in professional development and ensure that leadership is approachable. Every day you’ll play a key role in building confidence, breaking down barriers, and changing lives — while being truly valued and supported in your own growth.
Please note that this is an hourly paid role, with various days and hours (Monday – Friday), and covers term time only.
Please refer to the for more information.
About You:
To be equal to the role, you’ll bring experience of working with young people or adults who have learning difficulties, disabilities or challenging behaviours. From this, you gained the ability to support and engage learners, helping them to complete coursework and reach individual targets. Familiar with relevant government legislation (Children and Families Act 2014), you’ll know how to implement it effectively. You’ll also be committed to equal opportunities and knowledgeable of the Equality Act.
As our learners have differing needs, you’ll be wary of this and ready to adapt. You’ll also need to be able and willing to undertake personal hygiene duties, with previous experience of this.
Strong communication skills, both written and verbal, are key to this role. As well as good IT skills, backed by administrative experience, and a working knowledge of Word, Excel, and databases. You’ll need to be able to work flexible, varied hours.
To qualify, you’ll hold Level 2 Maths and English. You’re aware of health and safety procedure, or willing to undertake training. It would be beneficial if you had a qualification as a teaching assistant or in learning support.
Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.
What We Offer:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.