Job Overview
An exciting opportunity has arisen within the Norwich Medical School Team based at the James Paget University Hospital.
We are looking for an enthusiastic, motivated, team‑centric individual to join our friendly & supportive team.
Working in a busy environment, undertaking a variety of tasks ranging from administrative and clinical skills set up to engaging with volunteers, students and medical professionals.
Main Duties
* Provide comprehensive administrative support to the Norwich Medical School, UEA, with responsibility for creating basic timetables and organising structured clinics which will include canvassing volunteer patients for all specialities.
* Provide technical support to educational events and examinations within the Norwich Medical School, UEA.
* Support the Norwich Medical Students when on site.
Essential Skills and Attributes
* Well organised with high attention to detail.
* Professional and approachable manner with excellent communication skills.
* Ability to work under pressure with a flexible approach to a varied and demanding workload.
* Strong problem‑solving skills and the ability to remain calm under pressure.
About Us
You can expect a warm and friendly welcome at James Paget Hospital. The successful candidate will benefit from the knowledge and experience of approachable staff to feel supported and mentored throughout their training. We are a small, close knit, friendly team who strive to provide the best learning experience for our medical students throughout their educational journey.
Job Responsibilities
Please refer to the Job Description and Person Specification for a full and comprehensive overview for this position.
Person Specification
Education and Qualifications
* 5 GCSE's including English and Maths at Grade C or above (or equivalent).
* Excellent keyboard skills, minimum RSA Level 2, CLAIT or equivalent.
Experience and Knowledge
* Good administrative skills, evidenced by previous experience in an administrative role.
* Evidence of delivering excellent customer service.
* Experience in an educational and / or health environment.
Skills
* Competent in the use of Microsoft Office applications e.g. Word, Excel, PowerPoint etc.
* Excellent communication skills, both written and verbal with an ability to communicate with patients and staff at all levels, including an ability to communicate sensitively, tactfully, assertively or persuasively as required.
* Good organisational skills with the ability to prioritise conflicting workloads and to work under pressure to meet deadlines.
* Ability to work as part of a team providing support for colleagues as and when required.
* Knowledge of medical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer
James Paget University Hospitals NHS Foundation Trust
The closing date is 04 December 2025
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