ABOUT US: Neighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services. Landing in the UK in 2010 as Neighbourly with a focus on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, consistently growing year-on-year. Our Brands: Pimlico Plumbers Drain Doctor Bright & Beautiful Countrywide Grounds Maintenance Dream Doors Greensleeves About Countrywide Grounds Maintenance: Countrywide Grounds Maintenance is an established national landscape maintenance service provider, consisting of a network of 44 franchise businesses throughout the UK, supplying grounds maintenance and associated services to a wide client base. REPORTS TO: Financial Controller KEY RELATIONSHIPS: Finance Team External Customers Franchisees PURPOSE OF THE ROLE The role of the Finance Administrator is to support the Finance department, in particular working on customer portals to upload invoices, maintaining the CGM mailbox and answering daily queries, reconciling the Accounts Payable ledger, working with the Accounts Assistant and Assistant Management Accountant to resolve queries and any ad-hoc tasks around month end. KEY RESPONSIBILITIES Reconciling the Accounts Payable Ledger, including posting and resolving queries. Maintaining the integrity of the CGM mailbox, answering daily queries and forwarding relevant emails to the franchise network where necessary. Responsibility of the Customer Portal invoice process for the Franchise network. Assisting the Accounts Assistant with month end tasks including Accounts Receivable and acting as cover for annual leave, and support during busy periods. Required to support the finance team with ad hoc and month end tasks, looking for a can-do attitude and team player. Any other reasonable duty that falls within your capabilities. This role profile provides an indication of the role’s key accountabilities and is not intended to cover the whole scope of the role. EXPERIENCE/SKILLS/KNOWLEDGE EXPERIENCE: Previous experience in a finance environment. Experience and confidence in using the full Microsoft Suite, especially Excel. Experience using a CRM is beneficial. SKILLS / KNOWLEDGE: Attention to detail. Ability to build and maintain excellent working relationships with colleagues, our franchise network and our customers. Strong administrative skills. Ability to work independently and as part of a team. Strong time management and organisational skills. BEHAVIOURS Positive, can-do attitude. Self-motivated and keen to learn. INCLUSIVITY STATEMENT Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. Brand: CGM UK Countrywide UK Salary Pay Group