Credit Controller (Remote)
Burntwood
26,000
About the Company:
Our client is a nationwide logistics company with a commitment to exceptional customer service and quality.
Job Description:
Our client is seeking a detail-oriented Credit Controller to join their finance team. As a Credit Controller, you will be responsible for managing the credit control processes, ensuring timely collection of outstanding debts, maintaining customer relationships, and promoting high levels of customer service.
Key Responsibilities:
* Post payment receipts and allocate them in the accounting software.
* Schedule Direct Debit payments and ensure timely processing.
* Respond promptly to customer queries and collaborate with internal stakeholders to resolve disputes.
* Process new account applications
* Collect outstanding debts through proactive telephone and email communications.
* Maintain accurate records of customer collection activities.
* Monitor and control aged debts, taking appropriate actions for resolution.
* Generate and distribute monthly and weekly customer statements.
* Maintain external customer stop lists and provide updates to relevant depots.
Core Requirements
* 2 Years of Credit Control experience
* Excellent communication skills
* Excel Skills - VLOOKUP & Pivot Tables
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