Overview
Location: Multiple sites across Scotland (Edinburgh, Stirling, Newbridge, St Andrews, Coldstream)
Hours: 42 per week, Monday to Friday only (no weekends)
Salary: £26,500 - £28,500 base + OTE £35,000
Role
Looking for a role where every day is different? We're recruiting a Service Advisor to be the vital link between our customers and workshops. This is a fast-paced, customer-facing role where your professionalism, organisation, and resilience will shine. If you enjoy variety, problem-solving, and providing outstanding service, this could be the career move you've been waiting for.
What We're Looking For
* Previous Service Advisor experience in the motor trade (highly desirable).
* Strong customer service backgrounds (hospitality, call centres, frontline services) will also be considered.
* Calm, organised, and able to juggle multiple priorities.
* Confident communicator who can handle difficult conversations professionally.
* Proactive, with an eye for upselling service plans and added-value products.
What's In It for You?
* OTE £35,000 with uncapped commission on service plans.
* No weekends - Monday to Friday only.
* Departmental bonus when team targets are achieved.
* Extensive training - on-the-job, manufacturer-led, and specialist courses.
* Career progression routes into Workshop Control, Warranty, Supervisory, Aftersales & Service Management.
* Access to Eastern Western's Accelerator Programme for long-term career development.
Your Working Week
Contracted Hours: 42 per week
Days: Monday to Friday (no weekends)
Typical Hours: 08:00-18:00 (some sites offer staggered starts: 07:00 / 08:00 / 09:00)
The Challenge
This role comes with real variety - from booking in vehicles and updating customers, to handling invoices, calls, and walk-ins. It's high-volume, fast-moving, and at times challenging - but for the right person, it's also highly rewarding.
If you're resilient, professional, and thrive in a busy customer-focused environment, join us and build a career with one of Scotland's most respected motor groups. #service advisor
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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