Sales Administrator
We are looking for an aspirational Sales Administrator to provide exceptional service and support to customers in our friendly and vibrant Daventry office. As a leading manufacturer with worldwide reach, we pride ourselves on innovation and quality and want our staff to embody these values!
Basic Salary: Up to £35,000
Benefits
* Excellent pension scheme
* Incentive based time off
* Extra holiday for your Birthday
Location: Daventry, Northamptonshire
Commutable Locations: Northampton, Coventry, Brackley, Rugby, Towcester
Job Description
As our Sales Administrator, you will be working closely with the business development team to ensure a seamless customer journey and contribute to overall business growth. This will be achieved by paying particular attention to maintaining accurate customer records and data and providing regular feedback on customer trends and preferences. You will also be managing incoming customer inquiries via phone, email, and other communication channels.
* Providing accurate and timely information regarding our products and services.
* Resolving customer issues and complaints efficiently and effectively.
* Building and maintaining strong customer relationships.
* Contributing to the development and implementation of customer service strategies and processes.
Person Specification
You will be organised, reliable, self‑motivated and highly organised, with excellent communication skills and the ambition to succeed in a fast‑paced workplace.
* Ability to build rapport and trust with customers.
* Proficiency in customer relationship management (CRM) systems.
* Attention to detail and organisational skills.
* Previous experience in a customer service role is preferred but we will accept applications from any background.
The Company
We offer the very best package of the highest quality ultraviolet lamps and accessories. For nearly 30 years, our expert knowledge and exceptional customer service has helped us become market leaders, trusted by original equipment manufacturers worldwide to deliver premium technology at a fantastic price.
Prospects
This role offers a genuine opportunity of career progression for the right person with the right attitude. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Internal Sales, Sales Executive, Account Manager, Customer Coordinator, Sales Administrator, Customer Account Manager - UV, Ultraviolet, Curing, Disinfecting, Disinfectant, Chemicals, technical sales, electrical sales, lighting sales.
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