Job description Job Title: Ocean Freight Operator (with Customs Experience) Location: Felixstowe Job Type: Full-Time Department: Operations Reports to: Operations Manager / Ocean Freight Supervisor Salary: 26 - 35K DOE + regular pay reviews and bonuses Company Overview We are a dynamic and growing freight forwarding company dedicated to providing reliable, efficient, and tailored logistics solutions to our clients worldwide. As part of our continued expansion, we are looking for an experienced Ocean Freight Operator with strong customs clearance knowledgeto join our operations team. Role Overview The Ocean Operator will be responsible for coordinating and managing ocean freight shipments from origin to destination, ensuring smooth and timely execution. The successful candidate will also handle or assist with import/export customs clearance procedures and ensure full compliance with relevant regulations. Key Responsibilities * Coordinate import and/or export ocean freight shipments, including full container load (FCL) and less-than-container load (LCL). * Manage end-to-end shipment processes: booking, documentation, tracking, invoicing, and customer updates. * Liaise with shipping lines, co-loaders, overseas agents, and other third-party providers. * Prepare and check Bills of Lading, shipping instructions, and relevant documents. * Submit and manage customs declarations (CHIEF/CDS) and ensure full comp...