Duration: 12-14 weeks, 3 days per week]
Location: Edinburgh (hybrid), typically 1-2 days per week in the office
Start Date: ASAP
Overview
We are seeking a proactive and detail-driven Project Delivery Support - Digital to support the Head of Digital in managing operational workflows, budget tracking, project documentation, governance and communication planning. This role ensures smooth coordination across digital initiatives, maintains high-quality reporting, and strengthens the effectiveness of digital project delivery.
Scope of Work
The contractor will be responsible for delivering the following:
Core Skills & Expertise (Role-Specific)
We are seeking a proactive and detail-driven Project Delivery Support - Digital to support the Head of Digital in managing operational workflows, budget tracking, project documentation, and communication planning. This role ensures smooth coordination across digital initiatives, maintains high-quality reporting, and strengthens the effectiveness of digital project delivery.
Key Responsibilities
1. Budget & Financial Support
Assist the Head of Digital in preparing, maintaining, and tracking annual and quarterly digital budgets.
Monitor spend against forecast and flag variances or risks proactively.
Coordinate with finance teams to ensure alignment on POs, invoices, and vendor contracts.
Support budget reporting and presentations for leadership reviews.
2. Templating, Documentation & Governance
Develop and maintain standardised templates (project plans, status reports, decision logs, requirements docs, etc.).
Ensure consistent documentation quality across digital initiatives.
Manage and update shared repositories, dashboards, and digital governance frameworks.
Streamline workflows and identify opportunities to simplify processes.
3. Communications & Stakeholder Coordination
Create, maintain, and execute communication plans for digital projects.
Draft internal comms, stakeholder updates, newsletters, timelines, and announcements.
Coordinate cross-functional meetings, prepare agendas, and document action items.
Ensure alignment between digital, comms and business teams.
4. Project Management & Delivery Support
Support the Head of Digital in planning, tracking, and reporting on digital project milestones.
Develop and maintain project timelines, risks, dependencies, and issue logs.
Facilitate workshops and progress check-ins as needed.
Support vendor coordination and ensure deliverables are on track.
Experience Requirements
Qualifications
3-6 years of project management or PMO experience within digital, tech, or marketing environments.
Strong skills in documentation, budget tracking, reporting, and stakeholder communication.
Proficiency with tools such as MS 365
Excellent written and verbal communication skills.
Highly organised, detail-oriented, and able to manage multiple tasks with changing priorities.
Preferred Skills
Experience supporting senior leadership or operating within a PMO structure.
Familiarity with digital transformation, website/app development, digital marketing, or platform projects.
Ability to build templates, frameworks, and structured documentation from scratch.
Comfortable presenting updates and creating comms materials (slides, dashboards, briefs).
Onboarding & Compliance Requirements
Contractors will be required to complete standard onboarding, including security and confidentiality agreements.
A recent criminal record check ( Basic Disclosure) from Disclosure Scotland will be required prior to commencement of work.
Support & Collaboration
The contractor will work closely with:
Head of Digital for oversight and direction.
Digital Services management team - governance and planning.
Development, Testing, DevOps, Infrastructure and Product/Business teams to disseminate and deliver project management solutions
Acceptance Criteria
Successful completion of the contract will include:
All assigned deliverables produced to agreed quality standards.
Timely and accurate updates provided to management and project teams.
Clear documentation maintained in line with governance requirements.
Smooth coordination across teams, reducing friction and improving clarity.
Positive contribution to overall project delivery and readiness.
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