Receptionist Position
Salary: £25,396.80 per annum | Hours: 40 hours per week
We are seeking a friendly, passionate, and energetic Receptionist to join our team. As the first point of contact, you will set the tone for every guest's stay, providing a warm welcome, answering questions, and offering information about hotel services, facilities, and the local area to enhance their visit.
You will represent our hotel not only to overnight guests but also to visitors using our restaurants, bars, and meeting rooms. A natural hospitality charm and a passion for service are essential.
Experience in a branded hotel environment is preferred but not essential, as full training will be provided. We operate 7 days a week, 365 days a year, and require flexible working hours, especially during evenings and weekends. Shift patterns and hours will be discussed at the interview.
We offer nationally recognized apprenticeships alongside comprehensive brand training, with details available on our careers page.
Benefits include:
* Exclusive discounts for staff, friends, and family
* Valor team member rates at our UK hotels from just £30 Bed and Breakfast
* Discounted stays for friends and family
* 50% discount in our restaurants and bars
* Free meals on duty
* High-street discounts on shopping and experiences
* Up to 40% savings with our Cycle To Work Scheme
* Refer-a-friend bonuses starting at £250
Health and Wellbeing
* Wellness activities including healthy lunches, walks, and campaigns
* Access to our Employee Assistance Programme, offering free confidential advice 24/7
* Healthcare Cash Plan options from £5/month
Career Development
* Fully funded apprenticeship programmes
* Internal development initiatives
* Monthly and annual service awards
We are an equal opportunities employer and welcome applications from all qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age. With 37 hotels across leading brands like Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott, we have ambitious growth plans for 2025 and beyond.
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