Internal Account Manager Location: Livingston (Office-based) Contract Type: Permanent Hours: Monday to Thursday 8:45am - 4.30pm, Friday 8:45am - 3:15pm (37.5 hours per week) Salary: Highly Competitive DOE Start Date: ASAP ⏰ Are you ready to take ownership of our client's largest and most strategic account? This is a fantastic opportunity for an experienced professional to step into a pivotal role where you'll build strong relationships, ensure exceptional service, and drive continuous improvement. As an Internal Account Manager, you'll be the dedicated resource for this major client - managing day-to-day operations, solving challenges quickly, and delivering outstanding results. You'll need to be agile, thrive in a fast-paced environment, and stay comfortable with priorities changing at short notice. If you have a background in manufacturing or food & drink and love making an impact, this role is for you About the Company: Our client is a market leader in the manufacturing sector, renowned for quality, innovation, and customer satisfaction. They offer a collaborative and supportive environment where your expertise will make a real difference. What You'll Be Doing ✅ Take full responsibility for managing the company's largest client account Act as the dedicated point of contact for all client needs Build and maintain strong relationships with key stakeholders Handle queries, requests, and issues promptly and professionally Prepare and manage quotations, orders, and amendments using CRM systems Monitor stock levels and coordinate with logistics for timely deliveries Work closely with internal teams including sales, production, and logistics Maintain accurate account records and develop account plans with the Customer Services Manager Support continuous improvement initiatives and attend internal meetingsWhat We're Looking For Proven experience in manufacturing or food & drink industry Strong background in account management Ability to stay agile and adaptable in a fast-changing environment Excellent organisational skills and ability to manage competing priorities Outstanding communication and relationship-building skills Proactive, problem-solving mindset Comfortable using CRM systems and digital tools Knowledge of logistics & supply chainWhat's in It for You Opportunity to manage a high-profile account and make a real impact Highly competitive salary Career development prospects Supportive team culture Involvement in continuous improvement projects How to Apply: Ready to take the lead on our client's most important account? Click 'Apply Now', send your CV to (url removed), or call (phone number removed) for more information. Please note: Only shortlisted candidates will be contacted. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website