7.5 Tonne Collection and Delivery Driver
DPD UK Cumbernauld, Scotland, United Kingdom
Overview
As a 7.5 Tonne Collection and Delivery driver for DPD, you will play a crucial role in our operations and customer satisfaction. This is a permanent, full-time role based at the DPD Cumbernauld Depot.
Responsibilities
* Serve as the first point of contact for customers, providing exceptional service during parcel collection and delivery
* Ensure timely and accurate collection and delivery of parcels according to scheduled routes
* Assist with loading and unloading parcels at the depot and customer locations
* Manage a daily schedule of approximately 50-60 stops in your designated area
* Utilise equipment such as a sack barrow/hand truck to safely handle heavier items
* Maintain accurate records of deliveries, collections, and any issues encountered during your shift
* Adhere to road safety regulations and company policies while operating the 7.5 tonne vehicle
* Conduct daily vehicle inspections and report any maintenance issues promptly
* Utilise handheld devices and company software to update delivery statuses and communicate with the depot
* Resolve customer queries and concerns professionally and efficiently
* Adapt to changing weather conditions and adjust delivery approach accordingly
* Collaborate with depot staff and other drivers to ensure smooth operations and workload distribution
* Maintain a clean and presentable appearance as a representative of DPD
Qualifications
* A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
* A clean driving record with no more than 3 penalty points
* At least 1 year of experience driving 7.5 tonne vehicles or similar
Desirable Skills and Attributes
* Value great customer service
* Ability to work to deadlines, be flexible and professional
* Friendly, approachable, resourceful and professional demeanor
* Ability to multi-task and problem solve
* Ability to lift, load and carry heavy items up to 25kg
* Excellent time management and organisational skills
* Good knowledge of local road networks and traffic patterns
* Ability to work well under pressure and stay calm
* Comfortable using handheld devices and basic computer software
* Physically fit to handle the demands of a physically active job
* Strong commitment to health and safety practices
* Demonstrates DPD core values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Unum Help@Hand – health and wellbeing services for you and eligible family members
* Health Kiosks at every location
* Vitality at Work
* Free onsite parking
* Discounted shopping from hundreds of retailers
* Milestone days off to celebrate with family and friends
* Support with eye tests and glasses for screen-based work
Employment details
* Contract Type: Permanent / 40 Hours per Week
* Salary: £16.05 per hour; overtime paid at enhanced rate
* Location: DPD Cumbernauld Depot
* Shift Pattern: Monday – Friday
* Hours of Work: 09:00 – 17:00
DPD UK is a member of Geopost and a Disability Confident Employer. The role is based at the Cumbernauld depot with responsibilities noted above. If you identify with our aims and values and can help us deliver on our promises, apply today!
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