Job Description: Volunteer & Learning Coordinator (Part-Time)
Location: Ludgate
Hours: 25 hours/week, over five days (core hours 10:00–15:00) with occasional evening and weekend work.
Salary: Starting salary: £18,000 per annum, with potential to increase based on experience/skills
Reports to: Chief Officer
About Us
The Gate Charity exists to relieve poverty and hardship across Clackmannanshire, promote environmental sustainability, and build resilient, inclusive communities. Every day, we support individuals and families facing poverty, food insecurity, and social isolation, providing both immediate relief and long-term solutions that benefit people.
Our work is delivered through a wide range of initiatives, including foodbanks, community larders, mobile hot food van, soup pot, café Xtra, charity shop, community café and a school uniform club.
At the heart of everything we do are our over 90 dedicated volunteers, who are essential to delivering our services and creating a thriving community hub. We are deeply committed to supporting our volunteers to develop skills, confidence, and leadership, while making a tangible, lasting difference in the lives of local people.
Role Purpose
The Volunteer & Learning Coordinator will lead and develop our volunteer programme, ensuring volunteers have a meaningful, skills-enhancing experience. This role combines volunteer coordination, learning, and engagement with a proactive community presence to attract and support volunteers from many backgrounds.
Key Responsibilities
Volunteer Engagement & Coordination
Actively seek and recruit volunteers by being present in the community, workplaces, and other networks relevant to our mission
Recruit, onboard, and support volunteers across programmes in an approachable and empathetic manner
Match volunteers to roles that align with their interests, skills, life experiences and development goals
Build an inclusive, motivated volunteer group
Learning & Skills Development
Design and deliver onboarding and ongoing training
Create volunteer learning pathways
Support volunteers to develop transferable skills, such as organisational skills, leadership, life skills, communication and employability
Implement mentoring, peer learning, and reflective practice
Progression & Leadership
Identify and nurture volunteers
Support volunteers pursuing further training, paid roles, or governance opportunities
Collaborate with project leads to embed volunteer engagement and satisfaction into service delivery
Quality & Impact
Gather feedback and monitor learning outcomes, volunteer satisfaction, and retention
Analyse engagement data to improve volunteer experiences and programme impact continuously
Collaboration & Culture
Work closely with staff and community partners to integrate volunteers as valued contributors
Champion a culture of learning, growth, shared ownership, friendship and inclusivity
Represent the charity externally to attract volunteers and raise the profile of volunteer opportunities
Demonstrate empathy and approachability in all volunteer and community interactions
Person Specification
Essential
Experience in coordinating or supporting volunteers or community programmes, with a people-centred, empathetic approach
Experience in designing or delivering learning, training, or facilitation
Strong interpersonal skills: coaching, motivating, and empowering others
Ability to balance administrative coordination with development
Commitment to the charity's mission and values
Desirable
Background in community development, education, or L&D
Experienced in measuring volunteer engagement and learning outcomes
Experienced in working for a charity or values-driven organisation
Please apply with CV and covering letter to -gate- detailing how you fit the criteria and why you would make the ideal candidate for this role, before 5pm on the 20th of February