Overview
At Jacobs, we’re challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your Impact
Supporting one of our major Utilities projects, you will be part of the Jacobs’ Digital & Data Team sitting at the intersection of engineering expertise and cutting‑edge software, data and cloud services, delivering innovative solutions across water, transportation and major programmes, leveraging data engineering, analytics, machine vision, big‑data processing and more. We partner closely with clients to solve their toughest challenges and drive real business impact.
Role Overview
In this newly created role we are in search of a versatile Business Analyst to fulfil a crucial role in bridging the gap between programme or project objectives and the digital solutions that support them. Acting as a catalyst for change, guiding client organisations through complex digital journeys by understanding process, identifying problems, eliciting needs, shaping solutions, and ensuring alignment between business goals and technical delivery.
Responsibilities
* Support the design and delivery of digital and data solutions within existing projects and programmes, ensuring alignment with client goals, requirements, and objectives.
* Play a key role in the change process and facilitate the adoption and scaling of solutions.
* Facilitate workshops, interviews, and working groups to elicit requirements, validate assumptions, and align stakeholders on priorities and outcomes.
* Work closely with development teams within agile delivery frameworks, contributing to sprint planning, backlog refinement, and feature prioritisation to ensure timely and effective delivery of business value.
* Coordinate prioritisation and minimum viable product using analysis‑led insights.
* Manage multiple engagements across different sectors, maintaining high standards of delivery, facilitating varied project scopes, timelines, and client expectations.
Qualifications
* Demonstrable experience in a Business Analyst role, ideally within a client‑facing or consultancy environment.
* Established track record in digital delivery, agile methodologies, and cross‑functional collaboration.
* Experience working within engineering, infrastructure, or technical project environments is advantageous.
* Well‑versed in stakeholder engagement, problem solving, and solution delivery.
* Able to effectively communicate complex ideas, features, and benefits to both technical and non‑technical audiences, ensuring shared understanding and buy‑in.
* Proficient in Requirements Management, capturing, analysing, and documenting business and functional requirements through workshops, interviews, and process reviews.
* Comfortable proposing practical, value‑driven solutions that meet business needs and deliver measurable outcomes.
About Jacobs
Joining Jacobs connects you locally and globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business and believe that by supporting one another through a culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.
With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well‑being benefits to our global giving and volunteering programme, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll find how to cultivate, nurture, and achieve your goals – all within a single global company. Find out more about life at Jacobs.
We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here.
Diversity & Inclusion
Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility we support a wide range of needs. As a disability confident employer, we interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
We value collaboration and believe that in‑person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations to deliver their best work.
Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
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