Water Quality Advisor/ Support Scientist Monday-Friday 37 hours per week Based out of
Washington
but must be able to drive to visit other sites. £18.16 per hour
Pertemps are working on behalf of Northumbrian Water who are seeking a dedicated and knowledgeable
Water Quality Support
to join their Water Quality team. This role is central to protecting public health by ensuring the drinking water they supply consistently meets all statutory and regulatory standards. You’ll act as a trusted advisor across the business, providing expert guidance on water quality matters while supporting operational teams and delivering excellent customer service.
Key Responsibilities
Advice & Customer Support Act as the primary point of contact for the Operational Customer Centre of Excellence on water quality matters Provide timely, accurate advice to operational departments Support the Customer Contact Centre with drinking water quality queries Respond to customer complaints and technical enquiries with clear written and verbal scientific advice
Regulatory Compliance Assist in preparing regulatory data and reports to strict deadlines Build and maintain strong relationships with Local Authorities and Public Health stakeholders
Reporting & Performance Collate and analyse operational performance data for internal stakeholders Prepare accurate reports for both internal and external customers Investigate and report water quality failures Support the management and reporting of water quality events
Sampling & Auditing Support and monitor sampling programmes to meet regulatory and operational requirements Conduct Hygiene Rules of Conduct audits in line with departmental targets Undertake laboratory and microbiological audits following water quality breaches
Skills & Experience Essential Strong IT literacy Full UK driving licence Excellent communication skills, both written and verbal Ability to write clear, concise reports Strong organisational skills with the ability to work under pressure Desirable Knowledge of water treatment processes, distribution systems, and Water Quality Regulations