Position: Hyper Care Technician Pay Rate: £19.00 Weekly Pay: Guaranteed 40hrs Overtime Rate: £28.50 Working Shifts: Monday & Tuesday and Thursday Night Working Hours: Monday - Tuesday 0800hrs-1700hrs and Thursday 2200hrs - 0600hrs Night (flexibility may be required) Key Responsibilities: * Deliver comprehensive process and system training, ensuring team members and clients can utilize systems confidently and effectively. * Lead and mentor senior management team during installation training, providing hands-on support and expert guidance. * Perform and teach advanced techniques such as: * Calibration resets and diagnostics. * System reboots, updates, and troubleshooting. * Precise camera adjustments and custom configurations for optimal performance. * Component installation and integration into complex systems. * Oversee the execution of system migrations, ensuring smooth transitions with minimal disruption. * Travel extensively across the UK and Europe to manage installation projects, acting as the primary technical expert on-site. * Conduct post-installation evaluations, identifying areas for improvement and offering tailored solutions. * Collaborate with engineering and design teams to refine system functionalities and enhance user experience. * Adhere to health and safety standards while maintaining clean, organized, and efficient workspaces. * Drive operational excellence t...