Overview
INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE AND COMPLETE THEIR SKILLS AND QUALIFICATIONS EITHER VIA THE ME TAB ON FUSION PRIOR TO STARTING THE APPLICATION FORM OR BY CLICKING ON THE LINK AS PART OF THE APPLICATION PROCESS IN THE SECTION OF THE FORM TITLED “REVIEW SKILLS AND QUALIFICATIONS”.
As a Support Officer you will be responsible for delivering a wide range of services to homeless households.
Responsibilities
* You should have similar experience of working in a housing support service with clients in vulnerable or distressed situations and have an understanding of current issues and legislation in relation to the protection of children and vulnerable adults.
* You should be able to demonstrate practical knowledge of a variety of IT packages including Academy & Microsoft Office Suite.
* You should also demonstrate the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service.
* You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.
Context and Training
The Council is committed to improving the skills and competence of our housing staff. As part of your duties you will be required to undertake further training and/or qualifications, including those introduced by the Scottish Social Services Council for employees working in the housing support sector.
Application guidance
* When completing the application process please ensure that you cover the following areas: Please provide evidence of your experience and achievements in the five specific behaviours framework. “Efficient, Flexible, Leading, Working with Others and Performing”.
* Please explain what experience you have of dealing with vulnerable people.
* Please explain your experience of working in a reactive role managing your own caseload.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
Please apply online - All correspondence will be via your email address.
Legislation and Equal Opportunities
Legislative Information
This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. This post is considered a Regulated role under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children and/or adults.
Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Please refer to https://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.
Foreign Police Check
Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confidence scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
Benefits
* Enrolment in award winning local government pension scheme
* Up to 33 days annual leave
* Public holiday entitlement (up to 10 days)
* Occupational sick pay
* Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave
* Employee Discounts – including discounts at the cinema
* Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
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