Customer Success Associate - ClimateTech SaaS
A fast-growing SaaS start-up in the climate tech space - renowned for their "Tech for Good
Spin out of one of the top 10 universities in the UK, based on decades of research and working with the government for 20+ years to create #1 product in this space
As the Customer Success Associate you will...
~Manage an existing client base of SMB accounts
~ Facilitate onboarding, smooth implementation and drive early product adoption
~ Become a trusted advisor for your clients on a global scale, building strong business relationships and ensuring they are getting maximum value and ROI from the product, whilst seeking new opportunities for upsell, cross-sell and growth
~ 1+ years Customer Success experience within a fast-paced, SaaS start-up environment
~ Experience in the insurance, environmental services, climate tech or construction tech space is a bonus
HYBRID - 2-3 days p/w in Central London
Great progression opportunities as they continue to scale globally
Explore a wide range of senior and experienced Sales, Account Management, and Customer Success jobs across the UK and internationally. Arius is a leading sales recruitment agency for companies seeking to recruit experienced Sales and Executive-level professionals. Specialist sectors include SaaS, DeepTech, FinTech, RegTech, AI, Data & Analytics, Financial Crime software, and more.