Job Description
Job Opportunity: Office Administrator / Client Account Administrator
?? Location: Welham Green (with occasional travel)?? Employment: Full-time, On-site?? Hiring:Junior & Senior positions available
About the Role
We're growing our team and looking for enthusiastic Junior and Senior Office Administrators / Client Account Administrators to support our busy operations.This is a hands-on, in-person position offering variety, responsibility, and room to grow. If you're organised, proactive and good with people this could be the perfect role for you! ??
Key Responsibilities
Administration & Customer Support
* Respond to emails and handle customer queries
* Answer phone calls regarding delivery questions or booking slots
* Convert CSV (Excel) files into delivery notes
* Maintain and update Google Sheet delivery trackers
* Send weekly outstanding balance reminders
* Follow up with customers to secure delivery bookings
* Support client email inboxes during busy periods
Logistics & Warehouse Coordination
* Carry out weekly warehouse stock takes
* Report road or delivery issues to clients
* Track customers incurring storage fees and update billing
* Enter goods received using PO numbers on client systems
* Check Goods-to-Deliver lists and print Delivery Notes/Sales Orders
* Close off completed deliveries on client databases
Additional Tasks
* Call retail clients to arrange delivery bookings
* Help team members with updates, scheduling training, sending SMS time slots
* Provide Saturday office cover on a rota during peak times
? Skills & Experience
Essential
* Strong written English and email communication
* Organised and able to prioritise well
* Confident telephone manner
* Working knowledge of Word, Excel & Outlook
* Willingness to learn new systems (training provided)
Desirable
* Prior admin, office support, or PA experience
* Exposure to logistics or customer service (especially for Senior roles)
Role Requirements
* Fully on-site
* Hours approx 8am-5pm or 9am-6pm, Mon-Fri (paid lunch break included)
* Occasional Saturday rota during busy periods
* Flexibility around annual leave (school holidays may require coordination)
* Main office: Welham Green, with occasional local site visits
* Own car beneficial but not essential office is opposite Welham Green Station ??
What We Offer
* Competitive salary (based on Junior vs Senior level)
* 28 days paid annual leave including bank holidays �?
* Supportive, friendly team environment
* Clear development and progression opportunities
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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