UNLOCK YOUR BEST WORK LIFE make a difference for every patient We are looking for a patient services assistant to join Practice Plus Group where you will be responsible for resolving all patient queries to a high satisfaction. You will provide advice and guidance for patients on our services we provide, whilst booking appointments and covering Reception duties. You will ensure the patient is at the heart of everything you do. You will be based in our Admin Office in Rochdale but also will cover our North West Receptions when required. The role may be face to face or via the telephone, with the job holder being courteous and professional at all times. The role demands great attention to detail and the ability to resolve queries at the first opportunity. Striving for excellence and a willingness to continuously improve to deliver the highest standards required to support the Ophthalmology service. Why work with us? Join a friendly team with patient care at the heart of everything they do. Opportunities to grow, learn new skills, and advance your career. An extensive range of wellbeing and lifestyle benefits Location: Rochdale and adhoc cover in our North West Reception Sites. Hours: 37.5 hours per week Mon – Fri Shift times: Monday to Friday between 8am and 6pm