The Opportunity
Are you detail-oriented and proactive? We are on the lookout for a Process Mapping Specialist to join our dynamic team! In this pivotal role, you will support the design, documentation, and governance of end-to-end software management processes across our enterprise. Your work will be essential in driving consistency, compliance, and efficiency in how we acquire, manage, and govern software.
As a Process Mapping Specialist, you’ll collaborate closely with IT leadership, technical teams, and various stakeholders to map and design business processes. This is a unique opportunity to influence enterprise-wide change and deliver measurable impact!
Key Responsibilities
You’ll be accountable for:
* Mapping and documenting current software procurement and management processes across departments.
* Designing and implementing improved, streamlined processes based on best practices and lean principles.
* Collaborating with key stakeholders across IT, Procurement, Security, Legal, and business units to align on process improvements.
* Drafting, maintaining, and publishing clear and actionable policies, standards, and procedures.
* Defining roles, responsibilities, and decision rights for software acquisition and usage.
* Establishing and monitoring compliance mechanisms to ensure adherence to policies.
* Supporting training, change management, and communication to ensure process and policy adoption.
* Continuously evaluating and refining processes and documentation to respond to business needs and emerging risks.
Your Profile & Experience
* Proven experience in process design, business analysis, or policy development in a corporate or enterprise environment.
* Strong written communication skills, with the ability to produce clear and structured policy and process documentation.
* Solid understanding of cross-functional collaboration and how to gather requirements from multiple stakeholders.
* Organized, analytical, and detail-focused, with the ability to manage multiple workstreams simultaneously.
* Excellent stakeholder engagement and communication skills, with the ability to translate complex IT concepts into clear business value for senior stakeholders.
* Comfortable working independently and proactively driving initiatives forward.
* Proficient in tools such as Microsoft Office, Visio, Lucidchart, Confluence, or similar.
* Understanding of software lifecycle management, SaaS governance, or IT asset management.
Why Work at Just Eat Takeaway.com?
Just Eat Takeaway.com is a leading global online food delivery marketplace, headquartered in Amsterdam and listed on the London Stock Exchange. We pride ourselves on offering the widest choice available on our platform, connecting millions of customers with over 155,000 restaurants across 24 countries. With over 100 different cuisines available, we make it easy to order from local independents to globally famous restaurants via our app and website.
We empower independent restaurants to move online and reach a broader customer base, generating increased orders and helping them grow their businesses. Our insights, advice, and support are designed to satisfy customers and raise standards across a vibrant takeaway sector.
Behind the scenes, it takes a great team to make Just Eat the exceptional company it is. We welcome all colleagues into a diverse and inclusive workplace where everyone can belong. We are passionate about nurturing our people and offer a comprehensive program of training and support to help you develop your career in a way that suits you.
No matter who you are, what you look like, who you love, where you are from, your religious beliefs, or your takeaway preferences, you can find your place at Just Eat Takeaway.com. We promote a sense of belonging, allowing all of our people to bring their most colorful and complex selves to work every day.