Posted: 15 June
The role
Service Advisor – Reading
Salary: £30,000 Basic | OTE: £38,000+
Location: Reading
Hours: Monday to Friday
The Opportunity
An excellent opportunity has arisen for an experienced Service Advisor to join a busy and professional dealership in Reading. This is a customer-focused role offering a great work-life balance with Monday to Friday hours and strong earning potential.
Key Responsibilities
* Acting as the main point of contact for customers throughout the service and repair process.
* Booking vehicles into the workshop for servicing, maintenance, and repair work.
* Providing accurate updates on vehicle progress and managing customer expectations.
* Preparing job cards and ensuring all required information is recorded accurately.
* Liaising closely with the workshop team to ensure work is completed efficiently.
* Upselling additional products and services where appropriate.
* Handling customer queries and resolving any issues professionally.
* Ensuring all administration is completed accurately and in line with company procedures.
Requirements
* Previous experience as a Service Advisor within the motor trade is preferred.
* Excellent customer service and communication skills.
* Strong organisational and administrative abilities.
* Ability to work effectively in a fast-paced environment.
* Confident using dealership management systems and computer software.
* Full UK driving licence.
What's on Offer
* £30,000 basic salary.
* £38,000+ OTE.
* Monday to Friday working pattern – no weekends.
* Supportive and professional working environment.
* Ongoing training and career development opportunities
