Title: Professional Business Support Administrator (6 month Secondment / Fixed Term Contract)
Division: Supervision, Policy and Competition
Department: Wholesale Banks Supervision
1. Salary – National (Edinburgh and Leeds) ranging from £25,000 to and London £27,500 to per annum (Salary offered will be based on skills and experience)
2. This role is graded as: Professional Support – Corporate
3. Your recruitment contact is Rumana Hussain via k. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).
Sitting in the Sell Side directorate, the MI Wholesale Banks department focuses on the regulation of markets and the regulation of the individual firms that make up those markets, and is critical to ensure the effective operation of the UK’s financial markets and to achieve the FCA’s objectives.
Role responsibilities
4. Provide central departmental support by resolving FCA system issues, handling queries, and working closely with the Head of Department’s PAs and the Director’s PA to ensure smooth operations, adequate coverage, and a consistent point of contact
5. Providing high‑quality administrative and logistical support, including diary management and coordinating external meetings, travel arrangements, schedules, and related logistics such as venues and accommodation
6. Ensure divisional communication channels are kept up to date, including intranet content and information flow, while gaining practical insight into the functioning of wholesale markets and the FCA’s evolving approach
7. Work collaboratively across Wholesale Market to support cross‑department coordination, recruitment and onboarding activities, while providing administrative support that ensures consistent processes, effective document management, smooth operations, and efficient systems management
8. Providing cross‑divisional administrative support during busy periods or resource gaps, while working at the FCA’s frontline to quickly develop a solid understanding of how wholesale markets operate
Skills required
Minimum:
9. Proven experience in a role which has required clear written and verbal communication skills, along with the ability to cultivate and manage stakeholder relationships across all levels
10. Prior experience working in an environment with competing deadlines, combining solid organisational, prioritisation and time management skills, with the ability to work in a structured way and deliver high-quality results
11. Proven experience in delivering high-quality administrative support, including mailbox management
Essential:
12. Proficient in using Microsoft Office applications including Word, Excel, PowerPoint and Outlook
13. Ability to analyse and rapidly assimilate new information and understand complex issues, and provide practical recommendations, while maintaining discretion and composure when handling sensitive and high‑stakes matters
14. Ability to work on their own initiative and plan effectively, prioritising tasks and handling competing deadlines, while also contributing positively within a team to meet shared goals
15. Experience handling highly confidential and sensitive staff information with discretion, professionalism, integrity, and the ability to maintain security, trust, and confidentiality of information
16. Responsive to changing circumstances and action-oriented, taking initiative to address challenges with a positive, solution-focused mindset and following them to completion
17. Agile and able to handle shifting priorities, with the ability to work effectively during tight deadlines while maintaining strong attention to detail
Benefits
18. 25 days annual leave plus bank holidays
19. Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
20. Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
21. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
22. 35 hours of paid volunteering annually
23. A flexible benefits scheme designed around your lifestyle
For a full list of our benefits, and our recruitment process as a whole visit our benefits page.
Our values & culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timeline
24. Advert Closing: 17th March 2026
25. CV Review/Shortlist: 19th March 2026
26. Interviews: 27th-31st March 2026
27. Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.