Overview
Bijoux Bridal is one of Scotland’s leading bridal boutiques, known for our inclusive, luxury experience and our exceptional team. We’re looking for a Store Manager to lead our flagship Hamilton store. Location: Hamilton, Scotland • Full-Time • In-store role.
Responsibilities
* Leading and motivating the team to deliver exceptional service
* Maintaining operational excellence - from appointments to stock and showroom standards
* Supporting and coaching stylists to meet KPIs, while upholding a positive culture
* Handling any customer concerns with grace and professionalism
* Managing diary, store admin, and daily performance reports
* Ensuring appointments run on time, orders are correct, and every bride is cared for
The Right Person Will
* Thrive in a fast-paced, customer-focused environment
* Be emotionally intelligent, grounded, and resilient under pressure
* Understand that leadership means ownership - of both wins and mistakes
* Know how to balance warmth with authority
* Have experience leading a team in luxury retail, hospitality, or high-end customer service
* Have flexibility to work varied hours, including weekends
Why Work With Us?
* A beautiful working environment with purpose and meaning
* A supportive team who love what they do
* Clear expectations, strong values, and no drama
* A real opportunity to shape how things are run and take pride in it
How to Apply
Send us your CV and a short note on what great leadership means to you.
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
#J-18808-Ljbffr