T&K Associates are proud to be recruiting for a Key Account Advisor to join our client based in Ashby-de-la-Zouch on a permanent basis. Reporting into the Key Account Lead, youll play a key role in supporting and developing customer relationships, acting as a central point of contact to ensure a seamless and high-quality service. This is an excellent opportunity to join a well-established, friendly business that has grown consistently over the years and has exciting plans for continued expansion. Key Account Advisor Job Benefits; £27,000 per annum Monday to Friday Option of a set shift - 7.30am-3.30pm / 8am-4pm / 8.30am-4.30pm hours to be agreed with the Client on interview 20 days holiday bank holidays with the option to purchase additional days Private Healthcare Company pension scheme Free parking Key Account Advisor Job Details; Lead liaison between the Company and other accounts obtaining daily project updates Managing Customer enquiries into the business and redirecting them to the appropriate function providing answers with suitable timescales Provide a quote to the Customer again within defined timescales using dedicated software and tools Prioritise Customer requests dependant on urgency Attend a conference call 3 times per week Work with the Sales team to highlight new Customers and direct responses accordingly Provide support to the quotations and purchasing team as and when required Obtain Stock Management information Record and monitor Customer feedback and the service provided Order products and update the schedule Growth and long-term project planning Liaise and support other areas within the business on inter-company purchasing aligned with this role Proactively lead and facilitate the HS&E plans for your department and ensure continued compliance All other associated duties as required by the Company Key Account Advisor Person Specification; Strong organisational skills with the ability to manage multiple customer requests, prioritise effectively and meet deadlines in a fast-paced environment Excellent communication skills, both written and verbal with confidence liaising with customers and internal teams Proven ability to build and maintain positive working relationships with key stakeholders High level of attention to detail, particularly when preparing quotations, processing orders, and updating schedules Proactive and solutions-focused approach, with the ability to work independently and use initiative Good IT skills If you are interested in the position of Key Account Advisor, get in touch by sending your CV to T&K Associates today.