Content Designer - Consultant - Digital Excellence
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
Overview
As a Content Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products.
Responsibilities
* Identify and build strong relationships with clients across projects, influencing and collaborating with them on the content
* Create and iterate accurate user-centred content to a high standard that meets user needs
* Use analytics data, user feedback and user research to identify the needs of users and map user journeys
* Make complex language and processes easy to understand
* Bring new ideas and challenge the status quo
* Be an advocate for user-centred design, iterative and agile approaches
Qualifications
* Strong understanding of user-centred design principles and best practice
* Experience working in multidisciplinary Agile teams to design and deliver user-centred services
* Experience of designing content for diverse users including accessibility and assisted digital needs
* Security Clearance: You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period)
* Experience working with Government Digital Service (GDS) service standards, applying GDS design principles
* Experience working with accessibility standards and legislation (e.g., WCAG)
* Experience writing inclusive content in plain English
* Good communication and stakeholder management skills
Ideally, you would also have
* Experience in sectors with complex regulatory environments (e.g., healthcare or public sector) or consulting private sector clients
* Certifications in accessibility (CPACC, WAS, CPWA) or working towards
* Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS
* Certification in Service Design or Design Thinking
* Experience running training around Service Design or Design Thinking
* Experience managing and leading high performing teams
* Experience with tools such as Miro, Mural, Teams, PowerPoint
What you’ll love about working here
* You’ll gain exposure to high-profile transformations and hands-on exposure to leading technologies
* Consultants receive formal training in consulting and client delivery with access to training and certifications in cloud, programming, DevOps, Cybersecurity and Agile delivery
* Unique training environments and regular knowledge-sharing initiatives
* Monthly team events and opportunities to connect with the wider team
Need to know
Capgemini is committed to inclusion and flexible working. Hybrid working is embedded where possible, with location flexibility for London, Manchester or Glasgow offices. The role may require travel to client sites.
We offer a remuneration package with flexible benefits and a variable component based on company and personal performance. You must be eligible to live and work in the UK.
About Capgemini
Capgemini is a global technology transformation partner with 340,000 team members in more than 50 countries. We help organizations accelerate digital and sustainable transformation, delivering end-to-end services across strategy, design, engineering, AI, cloud and data.
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