The Department Receptionist is a vital part of the Antenatal Suite at King's Mill Hospital, supporting high-quality maternity care within the Women and Children's Division. Reporting to the Senior Midwife for Community and Outpatient Services, the post holder provides a welcoming, compassionate, and efficient reception and administrative service for women, babies, and families, helping ensure a positive experience at every visit.
As the first point of contact, the receptionist creates a friendly and reassuring environment, coordinating appointments, maintaining accurate patient records, preparing and tracking clinical case notes, and working closely with midwives, clinicians, and the wider team to support safe, well-organised care pathways.
The role involves responding professionally to face-to-face, telephone, and electronic enquiries, often handling sensitive or complex information with empathy and discretion, while ensuring women are fully informed about appointments and changes.
Additional duties include managing correspondence, preparing care packs, maintaining supplies, and supporting smooth day-to-day operations. The role requires flexibility, strong organisational and communication skills, emotional resilience, and a commitment to continuous learning, safeguarding, infection control, equality, diversity, and inclusion, all aligned with NHS values and the Trust's focus on outstanding, woman-centred care.
To understand the role in more detail, please refer to the attached job description and person specification.
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
To understand the role in more detail, please refer to the attached job description and person specification.
This advert closes on Monday 23 Feb 2026