Join our team at Henrys Skoda as a Service Advisor. We are looking for a motivated and professional individual to provide exceptional customer service and ensure efficient workshop operations. As a Service Advisor, you will be the primary point of contact for customers, managing service and repair bookings and maximising workshop profit opportunities. This is a full-time position.
Duties:
* Welcome customers in a warm and professional manner.
* Achieve customer satisfaction objectives to ensure professional service.
* Agree on service and repair instructions and book vehicles into the workshop.
* Liaise with relevant personnel to ensure complete customer satisfaction.
* Maximise workshop profit opportunities through upselling and effective communication.
Experience:
* Previous Motor Trade Experience as a Service Advisor is beneficial.
* Strong upselling and communication skills.
* Knowledge of Dealer Marketing Systems.
* Ability to influence and advise on technical issues.
* Self-motivated, articulate, and professional.
Competitive salary and benefits package.
#J-18808-Ljbffr