Job Title: E-Commerce Operations Manager / Team Lead
About Us:
We are a fast-growing, family-run business operating in the vaping industry, jewellery, and other trending products. With a friendly and supportive working environment, we're looking for the right person to take our online business to the next level.
Position: Website & Social Media Assistant
Platform: Shopify
Responsibilities:
* Manage and update our Shopify website.
* Handle order processing and coordinate shipping to customers.
* Monitor inventory and ensure timely order fulfillment.
* Manage and create content for social media marketing (Facebook, Instagram, TikTok, etc.).
* Assist with customer inquiries and provide good service.
Requirements:
* Basic knowledge of Shopify (training can be provided).
* Good communication skills in English
* Knowledge of social media marketing.
* Responsible, organized, and able to work independently.
The Role:
We're seeking a motivated and hands-on individual to head up our internet business. You will oversee day-to-day operations including order processing, picking, packing, and dispatch. As the business grows, you'll also be responsible for building and managing a team to ensure smooth and efficient operations.
What We Offer:
* An amazing opportunity within a supportive, family-run company.
* Friendly and collaborative working environment.
* The chance to grow and build a team around you.
* Competitive salary based on experience.
How to Apply:
Please send your CV and a short cover note explaining why you're the right fit for this role.
Job Type: Full-time
Pay: £24,420.00-£40,068.12 per year
Benefits:
* Casual dress
* Company events
* Employee discount
Work Location: In person