Operations Strategy Analyst – Collections Focus
Location: Central Southampton (Hybrid, with occasional London travel)
Team: Operations Strategy & Analytics
Type: Full-time, 37.5 hours/week
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description
We are a fast-growing, award-winning consumer finance company seeking a data-savvy Operations Strategy Analyst to join our team. Your role will involve developing and implementing strategies to improve customer collections through data analysis and collaboration with operational teams.
Responsibilities
* Build, refine, and manage dashboards and reports to analyze performance
* Collaborate with servicing teams to ensure strategies are effective and customer-centric
* Translate data insights into actionable decisions for various stakeholders
* Test and optimize strategies to enhance customer outcomes and business results
Qualifications
* Experience in collections analytics or strategy, preferably in financial services
* Proficiency in SQL or Python
* Strong analytical and problem-solving skills
* Excellent communication skills for explaining complex data
* Experience with Power BI, Tableau, or QuickSight
* Knowledge of personal loans, utilities, or consumer finance
Why Join Us
Join a company where your ideas matter, and your work makes a real impact. Benefits include a competitive salary with bonus, 25+ days holiday, pension scheme, mental health support, flexible working, and more.
Interested?
Apply now and bring your analytical skills to a company redefining finance for people.
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