Spa Housekeeping Supervisor – Pennyhill Park, Bagshot, SurreyA Career in Hospitality Where Every Detail Tells a Story.Pennyhill Park in Bagshot, Surrey, a part of the Exclusive Collection, is a luxury hotel and spa known for its elegance and attention to detail. Home to a Michelin-star restaurant and world-class service, it is a place where excellence defines every experience.You will join as a Spa Housekeeping Supervisor, ensuring that the Spa Housekeeping team are supervised on the floor, ensuring all treatment rooms and public areas are cleaned and serviced to the required standard, and to adhere to security, health and safety requirements whilst exceeding our guests expectations.You will be passionate about delivering professional, efficient and exceptional guest service at all times and will also possess strong organisational skills with a keen eye for detail.• Competitive pay, plus service charge• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining• Free meals while on duty• Free access to the on-site gym and parking• Access to our Employee Assistance Programme and wellbeing resources• Exclusive discounts and perks through Hospitality Essentials• Opportunities for growth, learning, and internal movement within the Exclusive CollectionKey ResponsibilitiesEnsure smooth running of guest journey in Spa.Ensure all Spa public areas are always cleaned to the required high standards.Maintain grooming standards of The Spa housekeeping team.Ensuring the efficiency of Housekeeping – all equipment in working order, reporting faults, ensuring actions followed through, assisting the FOH Manager creating processes and procedures to ensure smooth running of the Housekeeping Team.Ensure the department is full stocked with supplies and audit the stock on a quarter basis.Maximise all revenue generating opportunities through training of what is on offer at the Spa and in Botanica.Assist with the training and development of team and ensure the Spa Health and Safety training and is up to date.Adapt the rota in emergencies & the absence of the FOH Manager & Duty Manager.Champion housekeeping for the Spa.Person Specification• Experience in a similar housekeeping role, ideally with previous supervisory exposure• Strong eye for detail and commitment to consistently high standards• Confident leading small teams and providing clear instruction and feedback• Excellent organisation and time-management skills, especially during busy service periods• Positive, supportive approach to team development and motivation• Professional and warm communication style when engaging with guests and colleagues• Ability to handle physical aspects of the role, including manual handling• Reliable, proactive and solution-focusedWe are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and be part of a team that takes pride in delivering genuine hospitality.