Job Title: Receptionist
Location: Core by Clare Smyth, Notting Hill, London
Reports To: Restaurant Manager / Head Receptionist
Employment Type: Full-Time
Position Overview
Core by Clare Smyth, a prestigious 3 Michelin-starred restaurant in London, is seeking a dedicated and experienced Receptionist to join our team. You will play a pivotal role within the Front of House Team providing seamless and professional service to all guests. A welcoming and engaging personality coupled with exceptional telephone etiquette is essential for success in this role.
Key Responsibilities
* Greet all guests with warmth, elegance, and professionalism
* Manage and coordinate restaurant reservations using our booking system, OpenTable
* Handle guest inquiries and special requests
* Communicate effectively with kitchen and floor teams regarding guest preferences and booking details
* Maintain accurate guest records, including VIP profiles and dietary requirements
* Assist in the preparation of daily service reports and seating plans
* Ensure the reception and entrance area is always immaculate and welcoming
Requirements
* Prior experience in a front-of-house or guest-facing role, preferably in a fine dining or luxury hospitality setting
* Impeccable grooming, demeanour, and communication skills
* A passion for delivering exceptional guest experiences
* Proficiency with OpenTable and Microsoft Office
* Fluent or excellent command of English language
* Availability to work evenings, weekends, and holidays as required
What We Offer
* Competitive salary
* Opportunities for career progression
* Staff meals and uniform provided