Job Description
Position: General Manager | Full Time
Wagamama, a vibrant restaurant chain with over 165 locations, is committed to celebrating individuality and fostering an inclusive environment. We are seeking a General Manager to lead our team in Guildford, United Kingdom, on our journey to nourish both body and soul.
Role Responsibilities
* Inspire and motivate your team to deliver exceptional guest experiences while maintaining high standards.
* Coach and develop team members to reach their full potential, driving restaurant performance and achieving excellent results.
* Prioritize creating a positive, inclusive work culture through emotional intelligence, effective delegation, and leadership development.
* Ensure every guest interaction reflects outstanding service, supporting your team with necessary skills and mindset.
* Manage financial aspects including budgeting, inventory, labour, and strategic marketing, using data analysis to inform decisions.
* Recruit, nurture, and support your team’s personal and professional growth.
* Foster an environment where team members feel respected and empowered to thrive.
* Demonstrate problem-solving skills with the ability to make quick, effective decisions.
Candidate Requirements
* Strong leadership skills with a focus on positive and inclusive culture.
* Dedication to delivering excellent guest experiences.
* Financial acumen with experience in budgeting and data analysis.
* Commitment to team development and inclusivity.
* Ability to think proactively and solve problems efficiently.
Benefits
* Bonus scheme up to £8,000 annually.
* Access to up to 30% of earnings before payday via Wagestream.
* Private medical insurance.
* Free shift meals and 50% discount outside of work.
* Family-friendly policies including paid parental leave.
* Opportunity to try new menus first.
* Wagamama parties and nationwide recognition programs.
* Additional benefits: pension scheme, holiday, training, cycle to work, discounts, gym memberships, and long service awards.
Wagamama is proudly part of the Disability Confident scheme.
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