Job details
Posted 02 October 2025
Salary £31,500 per annum
LocationSouth Tyneside
Job type Permanent, Full Time
DisciplineArboriculture
Reference034035
Arborist Supervisor | South Tyneside
40 hours per week
£31,500 per annum
At Glendale, we have a great new opportunity for a Arborist Supervisor
And most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people.
Who are we?
Glendale, a family owned company since 1989, is a market-leading, technology-focused, respected, environmental services provider. At the forefront of green service provision in the UK Glendale has revenues of over £65m and is proud to say we have been awarded the 2025 Pro Landscape Business Awards Supreme Winner and the BALI Employer Excellence Award Winner for 2025.Activities throughout the UK include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services and the management of sports facilities. Committed to the environment, Glendale is a Carbon Neutral business that seeks to improve the environment through our activities and go above and beyond to ensure that the planet is not adversely affected by our business. From ensuring local parks and open spaces are maintained to a high standard, to tree safety through our arboriculture teams, to saving mature trees through our Civic Tree business and ensuring sustainable design through our landscape architecture practice. Glendale offered the full range of landscape services from one unique source of professionals. For more information visit www.glendale-
Key responsibilities of the role are:
* Organise staff and teams to deliver the service in line with Glendale Live schedules
* Liaise with the Contract Manager on staffing requirements, using reports and plans
* Monitor progress and performance using Glendale Live and other company systems
* Undertake quality monitoring of work completed and provide reports
* Organise call outs, out of hours and holiday rotas to ensure that there are sufficient
resources to meet service requirements
* Assist in the interview, selection and employment of fixed term and permanent staff,
following the company pay structure, in line with company procedure and ensuring all
related administration is completed promptly.
* Ensure that all employees/subcontractors are effectively managed and employee
records are kept up-to-date.
* Maintain good employee relations and ensure expectations are understood and met.
* Assist in the delivery of staff training plans to ensure mandatory compliance needs
are met and skill levels are developed.
* Undertake incident investigations and support the Contract Manager in respect of
any disciplinary matters and corrective actions.
* Evaluate vehicle and machinery requirements and maintain them in accordance with
company systems and manufacturers recommendations.
* Ensure all equipment is checked and safe for use by appropriately qualified staff.
* Assist the Contract Manager in providing information for the client as required.
* Attend client meetings with the Contract Manager and deputise as required from
time to time.
* Maintain excellent communication internally and with the client and members of the
public.
* Liaise with Client Officers to: agree programmes of work, discuss technical matters,
inspect and certify completed work, agree additional works, resolve issues
* To make recommendations on improvement to specified service standards.
* Ensure the completion of the workforce timesheets.
* Monitor and approve holidays for the workforce to ensure specification compliance.
* Provide data for pricing of additional work for the client and other external
customers. Produce quotations for additional works and submit them to the Contract
Manager for approval.
* Plan and oversee the effective delivery of additional works.
* Fully participate in health and safety compliance and the overall company health and
safety culture.
* Undertake safety inspections on a regular basis.
* Ensure all incidents, near hits and safety observations are recorded on GlenSafe in a
timely manner.
* Conduct investigations into safety incidents as required.
* Organise contract safety meetings and toolbox talks.
* Support the maintenance of Environmental Standards and compliance with the BS
EN ISO 14001:1996 standard at the contract.
* Deputise for the Contract Manager during periods of absence.
* Any other duties that may arise relevant to the role.
The Person
* Demonstrable track record of leading staff or small teams.
* Good time management skills and the ability to work in a demanding environment.
* Enthusiasm, strong leadership, and great communication skills.
* Understand and subscribe to the importance of working as a team.
* Good IT skills are essential as well as a driving licence.
* Previous experience in estimating work and delivering innovative customer solutions would be an advantage.
What can Glendale offer you?
* Competitive salary, with performance related bonuses, company car and relocation support
* Generous annual leave
* Free gym membership for you and a nominated person
* Employee health cash plan
* Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
* Pension scheme
* Company sick pay
* Genuine career progression
* Continuous professional development
Qualifications
You will ideally hold a nationally recognised academic arboriculture, horticultural, or
construction qualification at NVQ Level 3 or equivalent, for example:
* the National Certificate (BTEC or EdExcel) ~ NVQ Level 3
* the Advanced National Certificate
* the National Diploma
* the Higher National Certificate or Diploma ~ NVQ Level 4
* a Foundation Degree
* a Bachelor of Sciences degree ~ NVQ Level 5
* a Masters degree ~ NVQ Level 5 +
Follow us on Twitter @GlendaleUK
We are proud to be Equal Opportunity employers and are committed to inclusion and diversity
If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.