Job Overview
The role of the Application Engineer is to manage and maintain a suite of applications across multiple domains supporting Geospatial capability, across the PITSM Programme. Working closely with Core Services and Normal Change teams to ensure the baseline is maintained, operational users have the most up-to-date applications to meet mission requirements and that obsolescence and security issues are proactively managed.
Key Responsibilities
* Manage and maintain the Application Baseline across multiple domains.
* Provide support to Core Services and Agile Change Teams ensuring the baseline is maintained and that operational users have the most up-to-date applications to meet mission requirements.
* Liaise with the teams to ensure a seamless flow of information with 2nd and 3rd Line engineers, sub‑contractor SMEs and customer Resolver groups.
* Under the direction of the Technical Lead, maintain and deliver small and large application upgrades for a fixed and deployed environment.
* Provide clients with technical support as needed and relay information to development teams for ongoing maintenance and update needs.
* Integrate with IT Asset Management (ITAM) and obsolescence processes to obtain vendor information on software lifecycles and maintenance agreements.
* Optimize applications by integrating new technologies and performing upgrades.
* Perform diagnostic tests and debugging procedures while improving code and redesigning tasks.
* Generate ideas for software innovation based on market trends.
* Document and develop processes, procedures and application version histories.
* Enhance the relationship of Leidos with MOD, Military and other Contractors.
* Support the investigation and resolution of problems relating to Application Deployment.
* Review and increase awareness of any hardware or software changes to the systems that we support to ensure impacts are understood and are managed through to deployment.
* Support the deployment of any software application, upgrade or patch that ensures the system maintains accreditation by following the MODCERT process.
Clearance Requirements
* Clearance to Start – DV
* Clearance for Role – DV
Benefits
* Contributory Pension Scheme
* Private Medical Insurance
* 33 days Annual Leave (inclusive of public and privilege holidays)
* Access to Flexible benefits (life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
* Dynamic Working, Pay and benefits packages including Health and Wellness programs, Income Protection, Paid Leave and Retirement.
Pay: £36,900 – £46,100 per annum.
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