Watergate Bay Hotel – a place to take your hospitality
career to new heights. With a team that values connection, flexibility,
variety, and challenge, we're all about making a meaningful impact on our
guest’s holiday. Our three core values - We Care, We Notice, We Change – show
what it means to work for a hotel which goes above and beyond for our team and
guests. At Watergate Bay, we don't just provide a place for our guests to rest
their heads - we create memorable experiences that they'll remember for a lifetime.
Are you passionate about providing the best customer care
experience? Could you manage and motivate team? Work well in managing a team,
serving with warmth and enthusiasm? Do you enjoy ocean views, breaks on the
sand and surfing after work? If so, we want you! Join us and be part of a team
that values connection, creativity and making a positive impact on people's
lives.
The role:
At our hotel, we’re looking for a team who are passionate about Cornwall and
our local food and drink producers, and are eager to be a part of this county's
incredible way of life. As a member of our team, you'll work alongside others
who prioritize our guests and support each other.
We seek dynamic individuals are: organised, supportive and
professional… As the restaurant supervisor in the Living Space Restaurant,
you’ll assist the restaurant manager in overseeing the day-to-day running of
the restaurant. As part of the team, you’ll be friendly, hardworking and
guest-focused. You’ll ensure that yourself and the team always exceed guest
expectations, by supervising in a relaxed but professional way.
Joining our team means being part of a community that values
excellence, innovation, and kindness in everything we do. Our commitment to our
staff is reflected in our exceptional working environment - one that promotes
work-life balance, professional development, and plenty of opportunities for
growth.
What your days could look like:
* Help
assist with all beverage ordering, and deliveries to ensure good stock
control, minimal wastage and that all budgeted GP’s are met.
* You’ll
need to have a thorough knowledge of our menus
* Help
ensure the continued smooth running of the restaurant
* Deputise
for the restaurant manager, when required
* Work
with the head chef and restaurant manager to improve all aspects of our
food service
* Assist
in the ongoing training, development and performance management of a large
team
* Handle
guest complaints, requests and enquiries in a relaxed yet professional
manner
* Help
create a safe environment for both team and guests and adhere to the
company’s health and safety policy and procedures
Job skills & requirements:
* A
minimum of 1 year in a supervisory position within a restaurant
environment
* A
good knowledge of customer care/ complaint handling
* Sound
product knowledge of food and drink
* A
friendly and outgoing personality
* A
passion for proving the best customer service possible
* Previous
supervisory experience
* Ability
to work in and manage a team
* Attention
to detail
* The
ability to remain calm under pressure
* Good
leader/team motivator
* Decision
maker
* Excellent
communication skills
What we can offer in return:
* A
relaxed, professional place to work in a beautiful location – at one of
the UK’s most striking beaches
* A
welcoming team of likeminds, eager to support and encourage each other
* Excellent
career prospects in an ever-expanding organisation
* Special
rates for you and your friends and family to stay at the hotel
* Team
discounts on treatments in Swim Club
* Discounts
for you and your friends and family at our restaurants: Zacry’s, The Beach
Hut and Living Space restaurants
* Team
discount at our Cubs coffeeshops
* Team
discounts at Shop on the Beach and other partner businesses
* Free
surf lessons, surfboards and wetsuits hire from the Extreme Academy
* Team
social events throughout the year
* Team
assistance scheme – a dedicated helpline for support & advice on
topics from mental health through to managing your finances
From discounted stays to training and development
opportunities, we're all about helping our team achieve their personal and
professional goals. Located on the sunny, sandy, Cornish coast, you'll never be
short on inspiration. Working at Watergate Bay Hotel isn't just a job - it's a
transformative career opportunity. Apply now and join us in creating memorable
experiences that our guests and team remember for a lifetime.