User Research - Consultant – Opencast | B Corp™
Join to apply for the User Research - Consultant role at Opencast | B Corp™. We’re a growing tech consultancy that creates user‑centred solutions with purpose for our clients in government, healthcare and purpose‑driven businesses.
Base Pay Range
£43,000 – £56,000 per annum.
The Role
You’ll conduct research which supports the development of user‑centred services, working closely with Service Designers, Content Designers and Interaction Designers to solve complex problems for our clients. You’ll ensure work is carried out in accordance with Opencast's quality, environmental and information security policies and procedures, as well as applicable customer policies, standards and procedures.
UK Security Clearance (existing SC clearance or eligibility) is a requirement for our current permanent opportunities.
Required Skills & Experience
* Choose from a range of research methods to design the right research approach for the project phase
* Produced the required ethics and governance documentation and materials for research activity
* Recruited a wide range of participants in line with GDPR and MRS guidelines
* Identified key themes, user needs, personas, and design feedback through analysis
* Produced clear and concise user research deliverables to meet the needs of different audiences
* Worked to GDS standards and in agile delivery teams
Desired Qualities for Senior Role
If you take a leadership role in projects, have a variety of project experience and support more junior colleagues, you may be better suited to our Senior User Researcher role.
* Planned your own tasks to achieve the objectives of your project
* Respectfully challenged decisions or solutions you don’t agree with
* Collaborated well with your colleagues, teammates and clients
What Our Offer Includes
* A competitive pension, health cash plan, share options and discretionary bonus
* Flexible hours and 25 days' holiday
* Generous training budget
* People to support you every step of the way
Where You’ll Work
Your working time at Opencast will be split between multiple locations, including our HQ, hub locations, client sites or home. Travel is part of life at Opencast, and takes into account the requirements of your work, our clients and your team.
We Include You
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.
Interview
Job interviews are on Microsoft Teams. We’ll make any adjustments to help you.
Contact
Want to know more? Visit our website or email careers@opencastsoftware.com.
Seniority Level
* Mid‑Senior level
Employment Type
* Full‑time
Job Function
* Information Technology
Industry
* IT Services and IT Consulting
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