About Arc Systems: Arc Systems is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed. Role Overview: Arc are currently expanding their security team and are looking for an individual with MSP experience based in security. The individual should have a grounded knowledge in security principles covering a broad range of tech stack. Key Responsibilities: Monitor and respond to security alerts, queries and incidents. Assisting other staff and customers with security related queries. Submitting Cyber Essentials renewals on behalf of customers. Assisting with vulnerability management program. Assisting with DMARC project implementation. Implementation of security principles and products at customer sites. Monitoring platforms such as Mimecast mail filtering, awareness training, AV, MS365 security. MS365 Security and Intune deployment project delivery Ad-hoc customer projects Required Skills & Experience: Must be able to work on own initiative Excellent written and verbal communication skills, and have a passion for Information and Cyber Security Knowledge of Microsoft environments (Windows server, Windows desktops, Office 365, Exchange etc) Working knowledge of MS365 security & compliance centre Working knowledge of networking and security principles (Network / Security / SSCP certifications a real advantage) Firm understanding of EDR\MDR and vulnerability management tools Experience with Cyber Essentials and Cyber Essentials Plus audits Experience with Antivirus, Mail gateway solutions – preferably Sentinel One, Sophos and Mimecast Vulnerability scanning and associated remediation Knowledge of security hardening best practices, on premise and cloud. What We Offer: A dynamic and supportive working environment. Opportunities for career progression within the company. Ongoing training and professional development. Competitive salary Key Points: Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time. Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.