General Manager - Facilities Management - (Hard Services) London & South UK Join Skanska Building Services – Shape the Future of Facilities Management Skanska Building Services is a market leader in facilities management, trusted by high-profile clients across critical sectors. We’re proud of our track record for delivering quality, safety, and innovation – and now, we’re looking for a General Manager – Hard Services FM. You will lead and support the growth of our FM portfolio, driving work-winning initiatives and overseeing smooth project mobilisations. In the early stages of your role, you’ll focus on the strategic, continuous improvement of existing term projects and programmes—working closely with Skanska Building Services portfolio leads. This includes spearheading key projects to enhance FM technology, systems development, supply chain partnerships, productivity, and operational procedures. This is a pivotal leadership role where you'll drive operational excellence and lead strategic initiatives across our portfolio. Your Impact In this senior-level position, you’ll lead the development and delivery of high-performing facilities management solutions across hard services, with a potential oversight of soft services and project works. You’ll play a key role in: * Leading the strategic improvement of existing term projects and mobilisations. * Shaping and executing initiatives across FM technology, supply chain partnerships, and operational procedures. * Driving profitability, productivity, and cultural excellence across the portfolio. Key Responsibilities * Full P&L accountability for projects, delivering Hard FM (and potentially Soft FM) services with excellence. * Lead technical compliance, health and safety, quality, and environmental performance. * Support contract teams to enhance delivery and work-winning through innovation and operational insight. * Apply your expertise in lifecycle works, small works, data-driven decision making, and FM mobilisation. * Set and monitor performance targets, proactively managing risks and maximising contract profitability. What You’ll Bring * A proven leader with strong commercial and operational acumen. * Experience managing FM service delivery, contract P&L, and large-scale mobilisations. * A background across diverse FM sectors with a track record of successful strategic and cultural change. * A relevant professional qualification is preferred. * Eligibility for Security Clearance (SC) – essential for this role. Why Skanska? At Skanska, we believe in building for a better society. Join us and be part of a values-driven, forward-thinking organisation where your expertise will help shape the future of facilities management. Apply now to become a key part of a team that’s redefining the FM industry