TeamJobs are looking for a Sales Support Administrator to work alongside the sales team to support the sales and customer service process. This includes quoting clients, processing sales orders, supporting customer service requirements, answering the telephone, and directing calls.
£25,000 - £27,000 DOE
Full Time / Permanent
Monday to Friday 9am - 5pm
Bournemouth
22 days holiday plus bank holiday (increasing every year of service)Responsibilities:
Support the Sales Process and internal Team
Prepare, monitor, and follow up quotations
Answer and route inbound calls
Support customer post sales enquiries and issues
Communicate daily shipping and back-order status to customers
Assist with customer returns & customer account queries
Chasing back orders and provide information to customers
Track inbound and outbound shipments to their destination
Maintain customer record accuracy on internal systems
Support company projects and product/industry research activities as directed
Liaise and collaborate with other departments where required
Participate in all operations meetings and sales meetings where requiredWhat we require from you:
Telephone experience (inbound or outbound)
Customer service experience
Attention to detail
Ability to multi-task
Aptitude to retain information
Confidence to pick up the phone
Plan and prioritise workload to meet deadlines
Be a team playerINDCP