Job Description Job title: Broking Team Leader Schemes and Affinity Salary: £50,000 Location: East Midlands PURPOSE OF ROLE We are working with a well-established insurance business to recruit a Broking Team Leader for their Schemes Team. This role will lead and support a team of Brokers, ensuring service excellence, compliance, and operational efficiency. You will manage day-to-day operations, mentor staff, and drive performance in line with business objectives. RESPONSIBILITIES Manage daily team operations, meeting service levels and compliance requirements Act as an escalation point for complex queries and provide clear guidance Oversee broking activities including renewals, MTAs, new business, and client servicing Collaborate with underwriting, compliance, claims, and finance teams Align team goals with wider business objectives and support strategic plans Monitor performance and implement process improvements DAY-TO-DAY Lead delivery of scheme solutions for clients from sole traders to large commercial accounts Coach and mentor team members to drive growth and accountability Maintain FCA compliance and promote regulatory awareness Review and streamline processes for efficiency Analyse performance data to inform improvements Travel between two offices will be required EXPERIENCE Experience with insurance broking platforms or CRM systems Proven background in a broking or insurance environment Previous supervisory or leadership experience Strong knowledge of FCA regulations and insurance principles Ability to manage workloads, prioritise tasks, and meet deadlines Professional qualifications such as Cert CII (or working towards) advantageous Experience across both personal and commercial lines SKILLS Strong leadership, communication, and interpersonal skills Proficient in broking systems and Microsoft Office Proactive, solution-focused approach Resilient and adaptable in a fast-paced environment Ability to foster collaboration and inclusion If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at admin@lawesgroup.co.uk