FM Conway is currently seeking to recruit an experienced Internal Account Manager to join our fast-growing Aggregates and Asphalt Division. As our Internal Account Manager, you will help drive sales revenue growth while nurturing customer relationships for the Aggregates and Asphalt division. This is a full-time position based from our head office in Sevenoaks, Kent.
The duties of the Internal Account Manager role will include:
Pricing and providing quotations for the collection of asphalt to external customers within agreed commercial parameters
Proactively developing and growing relationships with an existing portfolio of customers, increasing wallet share and identifying new opportunities
Seeking out new customers and broaden the customer base at each Conway Collect plant
Managing an agreed list of customer accounts from initial quotation to invoice payment, working alongside the credit control team ensuring that our credit terms are always adhered to and dealing with any invoice queries in a timely mannerpe
Working collaboratively and closely with the rest of the commercial team, including other account managers, customer service advisors and supervisors
Managing and responding to customer enquiries from the general market, not just the assigned customer accounts
Responding to, managing and resolving any customer complaints or invoice queries promptly
Reporting of weekly market feedback, won/lost information and monthly sales forecasting
What skills and experience do you need?
To be considered for the Internal Account Manager role you must have previous sales experience ideally from either an aggregates or construction background. You will have a strong customer focus and be commercially aware. This role will involve travel to other FM Conway and customer locations, therefore the successful applicant must be able to drive and possess a full UK driving licence.
What benefits will you receive?
As our Internal Account Manager, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, company pension, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines and support from our mental health first aiders. Based from our Sevenoaks Head Office you will have free access to our on-site gym and subsidised restaurant.
A brief introduction to FM Conway and our Aggregate and Asphalt Division
FM Conway is a business of families with over 60 years' experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.
Our Aggregate and Asphalt division manufactures a range of high-quality products that can be adapted to suit the specific needs of our customers. We recycle highways arisings at our unique static crushing, washing and grading plants. The Recycled Asphalt Product (RAP) is used in our local asphalt plants to supply construction sites across London and Southern England. You will be joining a thriving team who are committed to our vision and continued investment in our self-delivery model.
So if you would like to Join our Family as our Internal Account Manager then please click 'apply' today.
Closing Date: 18/03/2026
FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy
At our heart we are a business that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.
We believe in people, not algorithms. That's why every application is personally reviewed by a member of our Recruitment Team - never by AI.
We look forward to receiving your application