Overview
We have an opportunity for a Part Time Member Support Advisor to join the Member Support Services Team. You will provide support to the team and work flexibly on a rota working according to the needs of the service.
Responsibilities
* Provide advice, information and guidance to teachers on a wide range of matters relating to their employment and membership of the union, through a busy telephone advice line and via email.
Essential requirements
* Knowledge of employment law or teachers terms and conditions is essential.
* A commitment to the values and ethos of Trade Unions.
* Outstanding member care skills, and experience of providing telephone advice and guidance within a legal or employment context.
Details
* Location: Rednal, Birmingham
* Hours: 10.5 hours per week (3.5 hours per shift, 3 days a week, Monday to Friday; days to be agreed)
* Contract type: Part-time
* Salary: £12,134 per annum rising to £13,813 per annum (FTE £40,448 rising to £46,044)
* Hybrid working
* Leave: 49 days pro rata inclusive of closure days and public holidays
* Closing date: 9.30am 23 September 2025
#J-18808-Ljbffr